You must send in a signed Liability Form to reserve packages.
Click here to download a printable version of our Liability Form
( Note: Please download Form, Fill Up the Form,Scan the form and send it to firstname.lastname@example.org)
The responsibility of Hilal Hajj & Umrah Travel Inc. as a hajj operator and its’ agents is limited. Hilal Hajj and Umrah Travel Inc. (2055 Bloomingdale Rd., Glendale Heights, IL 60139) acts only as operator for the passengers in making arrangements for the airlines, hotels, transportation or any other service in connection with the Hajj tour and assumes no liability for personal injury, damage, loss, accidents, and delays by reason or defect, through the tour or as a direct or indirect act of God, natural disasters and dangerous conditions and incidents in the air, sea, land or by fire, breakdown of machinery, equipment, acts or delays by government decision or authorities de jure or de facto, weather conditions and wars declared or not, acts of terrorism, hostilities, civil disturbances, strikes, riots, stampedes, thefts, pilferage, epidemics, quarantines, and medical or custom regulations or from any loss or damage resulting from the Saudi Consulate return passport without visa for any pilgrim who has provided wrong or false information about their residence in the USA. Improper entry and unreadable passports and visas for side trips and other documents that are the responsibility of passenger to furnish in true and correct form. Hilal Hajj & Umrah Travel Inc. will accept no responsibility of the airline to determine what procedures to follow. The policy chosen by that carrier shall be based upon their standard procedures and shall not be the responsibility of Hilal Hajj & Umrah Inc. and any of its affiliates. Hilal Hajj & Umrah Travel Inc. shall not be responsible for any person missing any part of the program due to his/her negligence or absenteeism for any time during the Hajj tour and will not be responsible for any additional expense for their participation to re-join the tour. Moreover, no changes will be honored after departure; as well as no refunds will be given for any service rendered not utilized.
A service fee of $ 2000/- for processing a Hajj Visa will be charged for any visa stamped and not utilized for a Hajj trip with Hilal Hajj & Umrah.
Cancellation Fees and penalty
30% of the paid amount after registration.
50 % of the package price if notified 12 weeks before departure.
75%. Of the package price if notified 8 weeks before departure,
90 % of the package price if notified 4 week before departure,
No refunds for partially used tickets or anyone choose to buy only land package
Any change of departure dates for the group, An Extra charge will apply for schedule changes as applicable.